About Us

Frio Canada is managed by one of Canada's leading diabetes product online retailers, Diabetes Express. We are a registered national pharmacy chain dedicated to providing service, support and product to Type 1 - 2 diabetics and delivered all your prescriptions directly to your door next business day.

Who is Diabetes Express?

Diabetes Express was created in 2005 to meet the needs of the ever growing market for diabetic supplies and services.

Our website was developed to better serve existing customers and extend our services to new customers across Canada.

The emotional and financial impact of diabetes on an individual and family can be tremendous. That is why we will guarantee that we have the lowest price in products within Canada. If you find a better price on the exact product, let us know we will match if not beat it.

Our website allows 24/7 ordering of products, with updates being sent directly through email on the progression of your order, including a tracking number that gives our customers peace of mind when they need to know when the order will arrive.

Our knowledgeable customer service representatives are available from 9am-5pm EST, Monday to Friday.

We also offer the Pump Now Pay Later Program. Upon faxing an application form, customers can place orders and receive supplies without incurring out-of-pocket expenses. Customers have 30-45 days to issue a payment.

The Diabetes Express Pharmacy is proud to have Mrs. Josie Luongo, R.Ph., CRE, CGP, CDE as our pharmacy manager. Josie has over 10 years experience as a licensed pharmacist, speaks English and Italian.

She is also a Certified Diabetes Educator, Certified Respiratory Educator and Certified Geriatric Pharmacist is here to help with anything you require. Walk in's welcome.Counseling on New & Repeat Prescriptions and Over-the-Counter Medications

Counseling is available in person or via phone during the pharmacies hours of operation. Please call 1-866-418-3392 ext 37228 and let us know when the most convenient time is for us to talk.

To learn more of about our services and product click here and come visit us or call our toll free number 1-866-418-3392 and speak to one of our Customer Loyalty Team Members.

Our headofffice is located at:

70 Esna Park

Unit 9